These Five Language Hacks Will Improve Your Call Center Customer Service
Customer service is all about response and engagement. Whether you’re handling complaints or outreach, your choice of words determine the outcome. This is more important in call center customer service; focus on tone and phrasing, because even your pauses have meaning. It’s fortunate you can develop customer service with training and practice. You want to … Continue reading These Five Language Hacks Will Improve Your Call Center Customer Service
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